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Read the example below involving Gloria. Then, develop a set of notes you would use to present her case to a team of fellow case management colleagues. Your notes may follow the format of a structured paper, or they may be a list of bullet points with a short paragraph to address each key question. The total assignment should be two-three pages in length. Ensure that your case notes address the following four key questions:

  1. What are your initial impressions of Gloria?
  2. What do you know about Puerto Rico and its culture?
  3. Identify the challenges you think YOU might face in working with Gloria, who has a different cultural background from you.
  4. Provide at least two examples of skills you would use to encourage her to share values, preferences, and other information about herself and her situation.

In your responses, cite two to three scholarly sources. The CSU-Global Library is a great place to find sources. Format your paper per the guidelines in the CSU-Global Guide to Writing and APA

(Links to an external site.)

Links to an external site.

. The title and reference pages are not part of the total page count. (2-3 pages)

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