A Kansas City
based supplier of health care information technology (HCIT) solutions has
recently hired you as a Human Resource Manager. You are in charge of hiring new
medical consultants for the sales division of this organization. Due to the
competitive marketplace, sales and revenues are at an all-time low. During your
interview, you stated that you could serve as a valuable asset to this company.
You noted your long-standing history of selecting the best candidates for a
variety of positions and stated that you could bring the sales division back to
its place as the leading resource of your organization. You want to perform well
at this job because it is a big career move for you. You know that if
people trust your judgement about the quality of the people you hire, that they
will trust your judgement about other matters as well. Also, the more
successful HR managers in this company tend to move to higher positions within
Your job is to hire a medical
consultant to assist with sales of your latest HCIT solutions to a global
marketplace. This job requires that the consultant be articulate, sophisticated,
and knowledgeable about medical terminology and technology. The job requires
frequent travel Monday through Friday in order for the consultant to work with
those in the prospective company. This job also includes spending some leisure
time after 5:00 P.M. with prospective clients.
Required: Read the case summary and accompanying
character descriptions, then answer the following question:
- Which of these four
candidates would you hire for this position and why?
Please state and explain your
decision in a one-page summary. Make sure to include a title page. In your
summary, be sure to reference course material (readings, lectures, or concepts
from the flash cards).
Ren Sanspit, Changing
As my resume states, I was a
dentist before arthritis made that career too painful. My physician says that
my condition would not interfere with this position. I think working with
people in sales would be more interesting than taking bite-wings and placing
rubber dams. I am an empty nester and want to devote time to my new career in
order to be successful.
Angie Gram, Medical Technologist
As my resume states, I was an
engineering major and I designed medical devices. I am very good with people
and I am working on improving my English-speaking skills. I graduated first in
my class and I wrote a paper on the use of qr codes to monitor patient
medication that was recently published in a peer-reviewed journal. I am a
leading expert in the medical technology field.
Medica Seles, Informatics
As my resume states, I have been
in a medical sales consultant for five years. I have been awarded the Sales
Consultant of the Year at my last company. Currently I am relocating to Kansas
City because I will be getting married next month. My credentials are stellar
and I graduated at the top of my class in Healthcare Informatics.
Karen Comfort, BSN
As my resume states, I have a BSN
and have been employed in various positions in a variety of medical
specialty practices. I have worked for M.D.s, D.O.s and hospital
administrators. Having worked in so many different specialty practices I
am extremely well versed in medical terminology. I am single, therefore I
am available to travel and work long hours.
Managing Diversity 6th Edition by Carol P. Harvey & M. June Allard 2015
Harvey, C. P.
& Allard, M. J. (2015) Understanding and managing diversity (6th ed.)
Saddle River, New Jersey: Pearson