Memorial Hospital Quality Assurance

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BUS 644 Week 2 Memorial Hospital

Memorial Hospital. Read the “Memorial Hospital” case study in Chapter 4 of your text. Answer questions 1- 4 in a three- to- four (3-4) page paper in accordance with APA guidelines as outlined in the Ashford Writing Center. Your paper should be in paragraph form (avoid the use of bullet points), and supported with the concepts outlined in your text. Provide at least two scholarly sources from the Ashford University Library or other external sources, excluding the textbook. Do not include the original questions of the assignment in the paper.

a. Discuss some ways that a hospital might measure quality.

b. What are the potential costs of quality for Memorial Hospital? How could the value of a human life be included?

c. Are there any ideas or techniques from TQM that Janice could use to help Memorial focus on providing quality health care?

d. What measures could Memorial use to assess the quality of health care it is providing?

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