University of the Cumberlands IT Process Management Case Study

Continuing with your case project, research best practices using the readings from the course texts and external resources. Address the following topics in your paper:

– What are the current positive or negative impacts to business operations involving the IT management processes?
– How can Six Sigma or TQM benefit your organization?
– What change management processes are currently in place, or if there are no formal processes, what would you recommend?
– Conclude with your thoughts on how implementing IT process improvement and change management in your business would make a positive impact