UC Information Systems Success and Satisfaction Discussion
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I’m working on a computer science discussion question and need an explanation and answer to help me learn.
How do you believe an organization should measure information system success and satisfaction in the enterprise?
Need a discussion post (500 words – APA format with three references) and two response posts for the following question.
Resources: Please find the below articles and attached PPT.
Articles:
Davis, F. (1989). Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology. MIS Quarterly,13(3), 319-340. doi:10.2307/249008
DeLone, W. H., & McLean, E. R. (1992). Information systems success: The quest for the dependent variable. Information systems research, 3(1), 60-95.
Doll, W., & Torkzadeh, G. (1988). The Measurement of End-User Computing Satisfaction. MIS Quarterly, 12(2), 259–274. https://doi.org/10.2307/248851.
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