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Final Project

The Final Project consists of building a customer service database to be submitted by the final day of the course.

Focus of the Project

Using the Microsoft Access database you created in Week Three: Customer Service Database, complete the following:

  1. Output three queries using Structured Query Language (SQL) code
    (not the standard access view). Provide examples of operations. You
    should include the following:

    1. A query on all contacts in the customers table showing first
      name, last name, address, e-mail address and three additional fields
      from the table. 
    2. An update query that changes one or more customer records but not all records. 
    3. A delete query that removes one or more customer records but not all records. 
  2. Using SQL commands add a field called Birthday to the Customers
    table. Populate all of the fields with data. Show your SQL query in a
    screenshot with before and after data.
  3. Report on Customers in Database showing Names, State, and Phone
    Numbers. Show the SQL query and the resulting report in a screenshot. 
  4. Create a report showing contact names and birthdays. Do not show
    records without a birthday. Show the report and the SQL query in a
  5. Provide an explanation of referential integrity, including how a
    lack of referential integrity can compromise data in the dataset and
    provide examples. Identify the referential integrity in your database.
    Show the affected tables in each dataset and how the data elements are
    impacted as the result of add, change, or deletion (UAD) operations in a
    before and after screenshot. 

All data and screenshots should be included in a Word document with an explanation of the actions you performed. 


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