Indiana Wesleyan University IT Ethics in the Workplace Case Study

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ITM-470: Information Technology Management

Getting Started

Ethical behavior in IT is not removed just because a computer or software is in the middle. 

Decisions must be made on a daily basis when dealing with projects,  software programming, and infrastructure support. How are resources  allocated? How do you deal with conflict from customers? How do you  provide support on a service desk?  Policies can help but it is the  interactions each day that matter.

This YouTube video search and discussion will serve as a lesson for ethics in the workplace. 

Upon successful completion of this discussion, you will be able to:

Describe IT ethics within companies.


Review the rubric to make sure you understand the criteria for earning your grade. 

Read the following “Case 14.3” from your course textbook.

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