Indiana University of Pennsylvania 2.4 Business Capstone Case Study

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Getting Started

Evaluating any case study starts with interpreting the situation at  hand. The key to success is to identify the appropriate theories to  apply to each specific case. A successful case analysis addresses three  main questions:

  1. What is the problem to be solved?
  2. How can this resolution be best achieved?
  3. Why is it important to resolve the situation?

Upon successful completion of the course material, you will be able to:

  • Analyze complex organizational issues within the healthcare industry.
  • Integrate critical analysis to ensure healthcare organizational success.


  • Textbook: The Middleboro Casebook: Healthcare Strategy and Operations

Background Information

Your analysis of the case begins by reading and interpreting the  situation at hand. This process should be done in several iterations as  part of the assessment of the overall situation. Read or skim the case  quickly to determine the overall situation or problem to be addressed.  What is the key question to be answered or decision that needs to be  made? The case should be read a second time to review the details  outlined in the information that has been provided. The case should be  reviewed a third time to identify any missing information. In the end,  it is important to identify the most important issue to be addressed and  the benefits of finding a solution. Again, the theme of the analysis  should address the key questions of what-how-why.

As noted above, the starting point for the final case study analysis  is to evaluate the what-how-why of the case. To prepare for the final  case analysis, you will take a broad look at the case and the questions  presented and consider these questions.


  1. Review the rubric to make sure you understand the criteria for earning your grade.
  2. Read “Case 6: MIDCARE, Inc.” in the textbook.
  3. Review the requirements from 6.2 Assignment: Final Case Study – Submission
  4. Prepare a two to three page paper, with title and reference pages, that addresses the following: 
    1. What is/are the problem(s) to be solved?
    2. How can this/these resolution(s) be best achieved? 
      1. Note: This is a big-picture perspective, not the detailed specific resolution you will include in the final case report.
    3. Why is it important to resolve this/these situation(s)
  5. Turn your work into the instructor by using the Assignment submission page by the end of the workshop.

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