Healthcare Administration Capstone Assignment Assignment is Broken down over 10 weeks. Please see attached for details and dates. Would like help with the entire paper so, I need one awesome tutor t

Healthcare Administration Capstone Assignment Assignment is Broken down over 10 weeks. Please see attached for details and dates. Would like help with the entire paper so, I need one awesome tutor t
Unit 1 Assignment (Due by 10 June, 2019) Unit 1 Proposal Template In this unit, you will complete and submit the Unit 1 Proposal Template (see attached) which includes the identification of a general problem, a specific problem, a purpose statement, and research questions. A minimum of five scholarly, academic, or peer-reviewed references are required in this section. Refer to the Unit 1 Proposal Template Guidelines for helpful information on the completion of this assignment. Submitting your work: Submit your Assignment to the appropriate Dropbox. Please be sure to APA Central under Academic Tools for help with meeting APA expectations for written Assignments. Unit 3 Assignment (Due by 24 June, 2019) Instructions: In this unit, you will evaluate theoretical healthcare principles relative to the research problem. You will accomplish this by completing the Unit 3 Background Template (see attached) which includes the finalized sections previously submitted in the Unit 1 Proposal Template (excluding the Project Work Plan). A minimum of five scholarly, academic, or peer-reviewed references are required in this section. The Unit 3 Background Template includes the following elements: Introduction (½ page) General problem statement (1 page) Specific problem statement (1 page) Purpose statement (1 page) Research questions (¼ page) Reference list (1 page) Unit 5 (Due by 8 June, 2019) In this unit, you will evaluate theoretical healthcare principles relative to the research problem. You will accomplish this by assessing literature relevant to your problem statement including, but not limited to leadership, economics, ethics, professional standards, laws, and healthcare finance. Submit the Unit 5 Annotated Bibliography Template (see attached) with at least 20 scholarly references. Five of these scholarly references must be relative to healthcare finance. Each annotation should include a half page summary of the selected literature yielding no less than 10 pages of originally developed content. The Unit 5 Annotated Bibliography Template includes the following elements: Annotated bibliography with originally developed summaries (10+ pages) 15+ relative to leadership, economics, ethics, professional standards, and laws 5+ relative to healthcare finance Reference list (1 page) Please note: All summaries in your annotated bibliography must be original. The use of direct quotes is prohibited in the Unit 5 Annotated Bibliography Template. Submit your Assignment to the appropriate Dropbox. Please be sure to APA Central under Academic Tools for help with meeting APA expectations for written Unit 7 (Due By 22 July, 2019) Unit Outcomes addressed in this Assignment: Justify implications of the research. Develop recommendations which may address the original research problem. Systematically evaluate alternative solutions. Course Outcomes addressed in this Assignment: HA599-4: Healthcare Policy: Develop health policies and programs to address healthcare needs in the industry. Instructions: In this unit, you will justify implications of your research problem. You will accomplish this by completing the Unit 7 Findings Template (See Attached) which includes a discussion on the use and application of research findings and three practical recommendations which may address the original research problem. A minimum of five scholarly, academic, or peer-reviewed references are required in this section. The Unit 7 Findings Template includes the following elements: Introduction (½ page) Use and Application of Findings (1 page) Recommendation (1 page) Recommendation (1 page) Recommendation (1 page) Reference list (1 page) Unit 9 (Due by 5 Aug, 2019) In this unit, you will produce your completed capstone project. You will accomplish this by completing the Unit 9 Final Capstone Template (See attached) which includes the following elements: Title Page (1 page) Abstract (1 page) Dedication (1 page) Acknowledgements (1 page) Table of Contents (1 page) Background (4–5 pages; minimum 10 scholarly references) Introduction paragraph (1/2 page) General Problem Statement (1 page) Specific Problem Statement (1 page) Purpose Statement (1 page) Research Questions (1/4 page) Annotated Bibliography (10 pages; minimum 20 scholarly references) Findings (4–5 pages; minimum of 5 scholarly references) Introduction paragraph (1/2 page) Use and Application of Findings (1/2 page) Recommendation 1 (1 page) Recommendation 2 (1 page) Recommendation 3 (1 page) Reference Page (1+ pages; minimum of 30 scholarly references)
Healthcare Administration Capstone Assignment Assignment is Broken down over 10 weeks. Please see attached for details and dates. Would like help with the entire paper so, I need one awesome tutor t
Unit 1 Assignment HA599 School of Health Sciences Unit 1 Proposal Template Student Name Working Title Develop your capstone working title below. General Problem Statement Develop your general problem statement below. Specific Problem Statement Develop your specific problem statement below. Purpose Statement Develop your purpose statement below. Research Questions Develop your research question(s) below. References Provide your list of references below. Acknowledgement I hereby acknowledge that I have thoroughly read, reviewed, and understand the research, citation, and APA expectations outlined in Writing with Integrity: Expectations for Academic Research and Professional Writing.
Healthcare Administration Capstone Assignment Assignment is Broken down over 10 weeks. Please see attached for details and dates. Would like help with the entire paper so, I need one awesome tutor t
Running Head: BACKGROUND 0 Background Template Student Name A Capstone Presented in Partial Fulfillment of the Requirements for the Degree Master of Healthcare Administration PURDUE UNIVERSITY GLOBAL Month Year Background Type your introduction here. Remember to include an overview of what this paper aims to do (e.g. research a problem, identify a management concept, improve quality of care, etc.). General Problem Statement The general problem is… Specific Problem Statement The specific problem is… Purpose Statement The purpose of this research is to… Research Questions The research addresses the following research questions. RQ1: Ask your research question here. RQ2: Ask your research question here. RQ3: Ask your research question here. References Type your references here. Remember that any reference in your reference list must be present in your paper in the form of a citation (Author, year). Likewise, any citation in your paper must be present in your reference list. Refer to your APA Handbook 6th edition for more detailed information on developing a reference list.
Healthcare Administration Capstone Assignment Assignment is Broken down over 10 weeks. Please see attached for details and dates. Would like help with the entire paper so, I need one awesome tutor t
Running Head: ANNOTATED BIBLIOGRAPHY 0 Annotated Bibliography Student Name A Capstone Presented in Partial Fulfillment of the Requirements for the Degree Master of Healthcare Administration PURDUE UNIVERSITY GLOBAL Month Year Annotated Bibliography Allen, J. E. (2016). Nursing Home Administration, Seventh Edition. New York, NY: Springer Publishing Company. The author of this book presents a thorough overview of the nursing home administration field, including specific guidelines for aspiring nursing homes administrators. In this seventh edition publication, the author discloses a practical path to obtaining licensure and entering the healthcare administration field as a nursing home administrator. The text examines the required domains of practice established by the National Association of Boards of Examiners of Nursing Home Administrators (NAB) which include management, human resources, finance, environment, and resident care. The text offers detailed knowledge about overseeing a nursing home, including the respective regulations that nursing home administrators are required to understand. This text is a helpful source for individuals desiring to seek licensure as a nursing home administrator. Using this source will help individuals prepare for the nationally required NAB exam. Perkins, K. M. (2013). “Investation”…an original leadership concept. Nursing Management, 44(4), 34-39. doi:10.1097/01.NUMA.0000428200.29636.5¡ The author of this article provides a contextual overview of various, contemporary leadership models, including their attributes. A thorough literature review revealed more than 130 definitions and interpretations of leadership. However, the author asserted that despite this large number, minimal leadership models existed that promoted a strong leader/follower relationship. In healthcare, especially the nonprofit sector, strong leader/follower relationships promote and strengthen the organization’s mission. To fill this gap, the author introduces the concept of personal investment (investation model of leadership) whereby a leader invests their time, knowledge, and resources in someone who has shown potential as a leader in the field. This is a helpful source for supporting a discussion on succession planning, the application of contemporary leadership models into the culture of an organization, and further research opportunities on leadership modeling. References Allen, J. E. (2016). Nursing Home Administration, Seventh Edition. New York, NY: Springer Publishing Company. Perkins, K. M. (2013). “Investation”…an original leadership concept. Nursing Management, 44(4), 34-39. doi:10.1097/01.NUMA.0000428200.29636.5¡
Healthcare Administration Capstone Assignment Assignment is Broken down over 10 weeks. Please see attached for details and dates. Would like help with the entire paper so, I need one awesome tutor t
Running Head: FINDINGS 0 Manuscript Title Here Student Name A Capstone Presented in Partial Fulfillment of the Requirements for the Degree Master of Healthcare Administration PURDUE UNIVERSITY GLOBAL Month Year Findings Briefly introduce your next capstone section. While this may seem redundant at each section, it is important to remind the reader at the beginning of each section. The following section will discuss the limitations, use and applications of findings, and recommendations of the research. Use and Application of Findings Summarize your findings from your research. (For example: The use and application of these findings may contribute to…by….). There should be at least 3 recommendations (each a separate paragraph). Recommendation: Type here. Thinking outside the box, think of what recommendations you can make to improve the problem you have identified previously. Elaborate why your recommendation is appropriate. Recommendation: Type here. Thinking outside the box, think of what recommendations you can make to improve the problem you have identified previously. Elaborate why your recommendation is appropriate. Recommendation: Type here. Thinking outside the box, think of what recommendations you can make to improve the problem you have identified previously. Elaborate why your recommendation is appropriate. References Type your references here. Remember that any reference in your reference list must be present in your paper in the form of a citation (Author, year). Likewise, any citation in your paper must be present in your reference list. Refer to your APA Handbook 6th edition for more detailed information on developing a reference list.
Healthcare Administration Capstone Assignment Assignment is Broken down over 10 weeks. Please see attached for details and dates. Would like help with the entire paper so, I need one awesome tutor t
Running Head: FINAL CAPSTONE 0 Manuscript Title Here Student Name A Capstone Presented in Partial Fulfillment of the Requirements for the Degree Master of Healthcare Administration PURDUE UNIVERSITY GLOBAL Month Year Abstract Type your abstract here. Write a concise summary of the key points of your research. (Do not indent.) Your abstract should contain at least your research topic, research questions, participants, methods, results, data analysis, and conclusions. You may also include possible implications of your research and future work you see connected with your findings. Your abstract should be a single paragraph double-spaced. Your abstract should be between 150 and 250 words. Dedication This is where you can write a dedication. This occurs ONLY when you submit your final capstone in Unit 9. Acknowledgements This is where you can write acknowledgements. This occurs ONLY when you submit your final capstone in Unit 9. Table of Contents Abstract 2 Table of Contents 5 Background 6 General Problem Statement 6 Specific Problem Statement 6 Purpose Statement 7 Research Questions 7 Annotated Bibliography 8 Findings 9 Use and Application of Findings 9 Manuscript Title Here (from the title page) Type your introduction here. Remember to include an overview of what your manuscript aims to do (e.g. research a problem, identify a new management concept, etc.). Background This is an informative paragraph that helps the reader understand why you chose this topic. Review the background of the topic and elaborate here. Use language such as, The following section will discuss the background of the topic. General Problem Statement This paragraph piggybacks on the previous paragraph. Now that you have discussed the background, tell the reader what the general problem is and why you want to research it. Your general problem is a broad overview of the general problem. Oftentimes, the general problem is viewed at the national level with supporting evidence from governmental websites that provide quantitative statistics. The paragraph must begin with, The general problem is… Specific Problem Statement This paragraph piggybacks on the previous paragraph. Now that you have discussed the general problem, tell the reader what the specific problem is and why you want to research it. Your specific problem statement usually encompasses a specific population, demography, or geographic location. Oftentimes, the specific problem is viewed at the local level with supporting evidence that provides quantitative statistics. The paragraph must begin with, The specific problem is… Purpose Statement This paragraph simply tells the reader the purpose of your research. (Example: The purpose of this research is to determine whether a relationship exists between nursing assistant staffing levels and quality of care in skilled nursing facilities). The paragraph must begin with, The purpose of this research is… Research Questions This paragraph provides an overview of the specific research questions you plan to investigate. You are only required to have one research question; however, you may use more if needed. This section is where you unfold your research to the reader. What do you want to uncover? This is where you ask the question(s). Use language such as: The research addressed the following research questions. RQ1: Ask your research question here. RQ2: Ask your research question here. Annotated Bibliography Findings Briefly introduce your next capstone section. While this may seem redundant at each section, it is important to remind the reader at the beginning of each section. The following section will discuss the limitations, use and applications of findings, and recommendations of the research. Use and Application of Findings Summarize your findings from your research. (For example: The use and application of these findings may contribute to…by….). There should be at least 3 recommendations (each a separate paragraph). Recommendation: Type here. Thinking outside the box, think of what recommendations you can make to improve the problem you have identified previously. Elaborate why your recommendation is appropriate. Recommendation: Type here. Thinking outside the box, think of what recommendations you can make to improve the problem you have identified previously. Elaborate why your recommendation is appropriate. Recommendation: Type here. Thinking outside the box, think of what recommendations you can make to improve the problem you have identified previously. Elaborate why your recommendation is appropriate. References Type your references here. Remember that any reference in your reference list must be present in your paper in the form of a citation (Author, year). Likewise, any citation in your paper must be present in your reference list. Refer to your APA Handbook 6th edition for more detailed information on developing a reference list.
Healthcare Administration Capstone Assignment Assignment is Broken down over 10 weeks. Please see attached for details and dates. Would like help with the entire paper so, I need one awesome tutor t
CAPSTONE CREATIONS presents $ A STUDENT’S GUIDE TOt: THE CAPSTONE HOW TO MASTER THE UNIT 1 PROPOSAL TEMPLATE WORKING TITLE The title cannot exceed 12 words in length. contain any abbreviations or words that do not serve a purpose. or words that indicate causation. correlation. or association . GENERAL PROMEM STATEMENT The general problem statement is one sentence that identifies the broad problem . The general problem is viewed at the national level with supporting evidence from credible sources. such as government websites. At least one citation is needed to support your general prob lem . The paragraph must begin with. ‘The general problem is ..” GOOD EXAMPLES MUST CLEARLY ANSWER What is the problem? Why is it a problem? Where is it a problem? The general problem is poor quality of care exists in nursing homes in the United States (DHHS. 2013). The general problem is teen pregnancy is prevalent in the United States (CDC . 2016). POOR EXAMPLES The general problem is that all nursing home residents are abused and neglected. The general problem is teenagers are having sex before marriage and getting pregnant without thinking about the repercussions and it is causing problems for them to graduate high school and get a job and make it in real life. :,(JII,:.. fi£LPFUL TIPS: -:, … Do not use absolutes . Do not indicate causation. Do not include more than one problem. Do not hypot hesize. Do not include your opinion. SPECIFIC PROBLEM STATEMENT The specific problem statement is one sentence that identifies the specific problem . This is accomplished by restating the general problem narrowed down into an identified population . demographic. geographic location. etc. The specific problem is viewed at the local level with supporting evidence from credible sources . such as local health departments. Medicare compare websites. etc. At least one citation is needed to support your specific prob lem . The paragraph must begin with. “The specific problem is…• GOOD EXAMPLES The specific problem is poor quality of care exists in nursing homes in Minnesota. The specific problem is teen pregnancies are prevalent in Mississippi. POOR EXAMPLES The specific problem is that nursing home residents are being abused physically. mentally. and being financially exploited while living in a nursing home. The specific problem is that teenagers are not waiting long enough to have sex which is causing them to get pregnant well before they are capable of taking care of a baby. The purpo ! :e nce that ‘t llst reader the purpose of the research and a few sentences thereafter that asserts the importance of the research. Citations are needed to support your purpose statement. The purpose statement is an evident action or directive that can yield results (i.e. increase. decrease. improve. develop, eradicate . etc .). The purpose statement is not a generic unidentifiable statement (i.e. to determ ine. to ed ucate . to see. to find. etc.). The purpose aligns with your specific problem statement. The paragraph must begin with. “The purpose of this research is to …” :Q-: ,,,,., HELPFUL TIPS: ” … You can easily identify the purpose of your ” research by revisiting your original passion for the need to conduct research. If you had a magic wand . what would you do to eliminate the original problem that you identified? This action is your purpose statement. GOOD EXAMPLES The purpose of this research is to increase quality of care for nursing home residents in Minnesota. This is important to research because the population segment aged 65 and older is rapidly aging and will require long-term care (DHHS. 2013). The purpose of this research is to reduce the prevalence of teen pregnancies in Mississippi. This is important to research because Mississippi ranks the highest state for teenage pregnancies (Stork. 2012) and teenage pregnancies impact opportunities for adolescents entering the workforce (CDC . 2016 ). POOR EXAMPLES The purpose of this research is to understand why nursing home abuse continues. The purpose of this research is to educate teenagers on abstinence . RESEARCH QUESTION(S) The research questions are open-ended questions relative to your general problem or specific problem. The research questions aim to probe the root cause underlying the problem statement. They cannot be easily answered or hypothetical. J? Label your research questions in numeric order (RQl . RQ2. RQ3, etc.). U-J The specific problem is poor quality of care exists in nursing homes in Minnesota. GOOD EXAMPLES RQl: What initiatives can be developed to improve quality of care among nursing homes in Minnesota? RQ2 : Why is quality of care substandard in Minnesota compared to other midwestern states? POOR EXAMPLES RQl : Do nursing homes residents have a voice? RQ2 : Why do nursing home administrators permit abuse in their facilities? o_j The specific p obl is. te n pregnancies are prevalent in M1ss1ss1pp1. GOOD EXAMPLES RQl : What initiatives can be developed to increase teen pregnancy awareness in Mississippi? RQ2 : Why is teen pregnancy more prevalent in Mississippi compared to other southeastern states? POOR EXAMPLES RQl : How are teenage pregnancies happening? RQ 2: Why don’t parents do more to prevent their kids from having sex? REFERENCES Include at least five scholarly references. Only scholarly . credible. or peer-reviewed sources will be accepted. You do not need to create a separate page for your references: how ever. be sure to follow proper formatting techniques with the individual sources in your reference list (i.e. alphabetized. capitalized properly. italicize ap prop riately. etc.). Your general and specific problem statements will each have a minimum of onereference. Your purpose statement will have a minimum of two references . ACRNOWLEIX;EMENT You are expected to maintain the University’s standards for academic research and professional writing. These are the research. citation. and APA formatting standards outlined in the policy. Writing with Integrity: Expectations for Academic Research and Professional Writing . At a m inim um . students need to adhere to the following standards when developing their capstone research. Please note that /) thelj students are expected to review policy for all academic research and professional writing standards. as this is not an all-inclusive list. IMPORTANT INFORMATION The use offirst or second person is prohibited Assertions that are not common knowledge must be cited Direct quotes should be avoided: however. if one is needed . you are permitted to have one direct quote per 2-3 pages of originally developed content Content should be paraphrased and cited (this is different than a direct quote) Accidental plagiarism is treated as intentional plagiarism The use of previous work is prohibited in your capstone: all content must be developed originally for class Double-check for misspellings. grammatical errors. and formatting inaccuracies
Healthcare Administration Capstone Assignment Assignment is Broken down over 10 weeks. Please see attached for details and dates. Would like help with the entire paper so, I need one awesome tutor t
Running Head: BACKGROUND 0 Background Template Rhonda Scott A Capstone Presented in Partial Fulfillment of the Requirements for the Degree Master of Healthcare Administration PURDUE UNIVERSITY GLOBAL June 2019 Background Patient satisfaction is an outcome that is desirable by the management of healthcare facilities. Patient satisfaction influences good reputation of a healthcare facility. It is an element that will make a customer to make a comeback or recommend a person seeking the service to go to the specific hospital, Woodard (2012). From the perspective of most patients, healthcare centers are unfriendly and very scary places to be. It is the management of the healthcare facilities together with the care givers who will make this perspective to change positively. The negative perspective about the healthcare centers can be changed through good patient experience which means achieving patient satisfaction. Nazarko (2007) This research intends to show how healthcare services can be improved though patient satisfaction. Management and other stakeholders should strive to have patient satisfaction when patients seek services in their facilities. According to Mair and Whitten (2000), the management of healthcare facilities should inculcate the culture of customer satisfaction so as to attain high levels of patient satisfaction and consequently, high performance. Woodard (2012) states that there are two elements which constitute customer satisfaction, expectation and perception. It is necessary for care givers as well as the management of these facilities to understand the two elements in order to realize patient satisfaction. General Problem Statement The general problem is to find out the influences on patient satisfaction in healthcare facilities . Healthcare facilities strive to meet the desires of their patients at the same time maintain quality standards that are set by regulatory bodies. There are number of factors that determine satisfaction of patients when seeking healthcare services. Patient satisfaction is defined by Peck (2011) as the reaction a patient has towards the healthcare experienced in a given healthcare facility. The level of patient satisfaction is principal indicator of measuring quality of service delivery. Mair and Whitten (2000) opine that patient satisfaction is purely on the dimension of service and not on the dimension of technicality of quality of the service given. Most patients have less problem when it comes to the technicality of the quality as they feel they do not have technical capacity to judge. Therefore, patient satisfaction is based on the quality of healthcare services given. The demographic factors of patient such as age, gender and socioeconomic greatly influences the response the patient give in relation to satisfaction of healthcare services received. The influences of patient satisfaction affect the utilization of the healthcare services in hospitals. For better performance and fully patient satisfaction, healthcare service providers ought to understand well the factors that influence patient response when it comes to quality service offered. This research will therefore seek to investigate the influencers on patient satisfaction in healthcare facilities. Specific Problem Statement The specific problem is to find out the factors which make patients to perceive a healthcare service as satisfactory when the patients seek services at healthcare facilities . For this study to be successful and explore fully the influencers on patient satisfaction in healthcare facilities, the research will be guided by three specific research statements. The study will seek to explore the demographic factors of a physician towards patient satisfaction. The second statement is to probe how the demographic factors of patient perceive healthcare service satisfaction and finally find out the geographical location of healthcare facility on how it influences patient satisfaction. Exploring these statements will give an insight of factors which make patients to perceive a healthcare service as satisfactory or unsatisfactory . Purpose Statement The purpose of this study is to research and come up with recommendations that are fact based on factors which influence patient satisfaction in healthcare facilities . The research, since it based on healthcare services, will be beneficial to three groups. The first group is healthcare facilities. Through the implementation of recommendations the study will come up with, the study will enable healthcare facilities to make short term and long term plans that will aim at improving patient satisfaction. The second group the research aim at benefitting is the academia. The findings of the study will be useful to academics by widening knowledge on the influencers on patient satisfaction in healthcare facilities. In particular, this study will be of immense importance to researchers with interest in improving patient satisfaction since the study will be a reference source. Future researchers who may desire to probe the topic further will be able to formulate their studies based on the recommendations of this study. Finally, the study will be of great importance to the policy makers since the findings and recommendations will constitute part of advisory opinions to patient satisfaction. The policy makers may use the recommendations to come up with long and short term policies to realize patient satisfaction on healthcare facilities. Research Questions The research addresses the following research questions. RQ1: Which demographic factors of a physician influence patient satisfaction ? RQ2: How does the demographic factors of patient perceive healthcare service satisfaction? RQ3: How the geographical location of healthcare facility influences patient satisfaction? References Bellman, G. M. ( 2001 ) Getting Things Done When You Are Not in Charge. 2d ed. San Francisco: Berrett-Koehler Cleary, D. and Edgman, S. (1997). Healthcare Quality. Incorporating Consumer Perspective. JAMA, 278, 1608-1612 Creel L., Sass, J. and Yinger, N. (2002). Client-centered quality: clients’ perspectives and barriers to receiving care. New Perspectives on Quality of Care, 13(5):385-390. Leong, J. R . et al . ( 2005 ) ICU Program Favorably Affects Clinical and Economic Outcomes. BioMedCentral Mair, F., & Whitten, P. (2000). Systematic review of studies of patient satisfaction with telemedicine. British Medical Journal, 320, 1517-1520 Nazarko, L , ( 2007 ) Bathing Patients with care and dignity. British Journal of Health Care Assistants. 1 (2):73-76. Peck, B. M. ( 2011 ) Age related difference in doctor patient interaction and patient satisfaction. Curr Gerontal Geriatr Res: 137, 492-501 Woodard, L. J. et al . (2012). An innovative clerkship module focused on patients. Acad Med. Journal. 87(4):537-542
Healthcare Administration Capstone Assignment Assignment is Broken down over 10 weeks. Please see attached for details and dates. Would like help with the entire paper so, I need one awesome tutor t
Running Head: FINDINGS 0 Findings Template Rhonda Scott A Capstone Presented in Partial Fulfillment of the Requirements for the Degree Master of Healthcare Administration PURDUE UNIVERSITY GLOBAL July 2019 Introduction The following section will discuss the use and applications of findings, and recommendations of the research. The problem of the study was to find out the influencers on patient satisfaction in healthcare facilities. The research was conducted at Johns Hopkins Hospital, Baltimore. As pointed out by ( Creel et al., 2002) most patients have a negative perception that healthcare centers are unfriendly and very scary places to be. This may explain the reason why many people fail to seek healthcare services when they are unwell until the situation deteriorates. The negative perception pointed by Creel et al. , can be changed through good patient experience which aim achieving patient satisfaction (Nazarko, 2007). For the study to fully explore the influencers on patient satisfaction in healthcare facilities, the research was guided by three research questions; which demographic factors of a physician influence patient satisfaction in Johns Hopkins Hospital, Baltimore? How does the demographic factors of patient perceive healthcare service satisfaction offered at Johns Hopkins Hospital, Baltimore? How the geographical location of healthcare facility influences patient satisfaction? Use and Application of Findings The use and application of these findings may contribute to healthcare facilities by identifying inadequacies that may exist in relation to patient satisfaction. The management of the facilities will benefit from the recommendation that the study will provide and they may adopt them to improve on patient satisfaction. This study will also be relevant by providing important information to the healthcare providers about how patients perceive the services to be offered at the facilities. This will make the management to make necessary adjustments to ensure services offered meet the expectations of the patients. Policy makers in health sector will find this study beneficial by obtaining information about patient satisfaction and the factors that influence patient satisfaction. The policy makers may use the recommendation to make appropriate variations in healthcare policies which will be beneficial to all healthcare facilities on ways to make patients satisfied. As pointed on the study, many patients have negative perception about healthcare facilities. The study will assist policy makers to make policies that will aim at changing the negative perception and formulate ways to increase patient interaction and consequently, increasing patient satisfaction. Further, this study will be beneficial to the academia world by bridging the gap that may exist on influencers of patient satisfaction in healthcare facilities. The study will also add to the existing knowledge about patient satisfaction. Therefore, the study will be used as reference material to researchers who will explore the same topic further. Moreover, this study will form a basis for future further research on the areas the study has not adequately handled. Those areas will be used by researchers as existing gap in knowledge that will need to be filled . Recommendation: Healthcare facilities to engage more young physicians and the older to work on referrals. One of the question on the study was to find out the demographic factors of physician that influence patient satisfaction. It is common to find a report of great satisfaction when a patient is attended to by physicians who were within the age of 30s and 40s and less to those in 50s (Woodard et al., 2012). Young physicians are quick in responding to a patient as compared to older physicians. Therefore, it will be prudent if the task of attending patients were left on the hands of the young physicians. It is important to point out that the old physicians, who are seen to be slow in attending to patients, have immense experience. It will be a waste of human resource and inhuman if the older physicians will be retired based on this premise. As an alternative, they should be elevated as senior practitioners who will offer services where the young physicians find it challenging. The older physician will play a role of mentoring the young physicians. In this model, the level of patient satisfaction will increase tremendously in healthcare facilities. It is common to find physicians who are at the age of 50s available in healthcare facilities as compared to those in their 60s but the physicians who are between the years of 30s and 40s being readily available (Woodard et al., 2012). Based on this fact, the physicians who are within 30s and 40s should work daily but adhering to shift program that is in place. The physicians who are 50s and 60s, who will be elevated as senior physicians, will be given specific days in a week when they will report to the healthcare facility and attend to referrals cases. Although they should be readily available when called upon due to issues like emergencies. It is important to note that these changes if not well implemented, it may lead to breakdown on healthcare system and the result will dissatisfaction of patients. Proper training and consultation is required before implementation. Recommendation: Healthcare facilities to take time to enlighten community on healthcare system. How the demographic factors of patients perceive healthcare services was the second research question. The perception of patients on the services they will receive vary from one group of patients to another (Cleary & Edgman, 1997). Patients have their expectations when they seek healthcare services from healthcare facilities. What they perceive and the actual service they receive can be totally different and therefore, it necessary for healthcare facilities to take time and allocate resources to enlighten patients on the systems of healthcare facilities, services they offer and to what extent they can offer a particular service. There is a perception that aged patients are more satisfied with the services they receive at healthcare facilities as compared to young people. The reason behind this perception is that old people are familiar with the processes at the healthcare facilities. They are aware of any potential shortcoming of the service they receive and therefore, their expectation is nearly to the actual service they receive. On the contrary, young people are not familiar with the processes at healthcare facility. Therefore, their perception is high and when service received is below the perceived one, the young patients get dissatisfaction. The level of education of patients has a direct correlation to patient satisfaction. Patients with high levels of education are likely to be more satisfied with services they receive at healthcare facilities as compared to patients who have lower education qualification. High level of education make a person to be more informed and therefore, their perception is relative to actual service received. It will be prudent for healthcare facilities to educate the community in general on what they can offer and possible shortcoming of the care services. Recommendation: Establishment of additional healthcare facilities in urban areas. The geographical location of a health care facility will influence patient satisfaction. Urban areas tend to have large populations as compared to rural areas. Due to large population in urban areas, healthcare facilities in those areas tend to receive many patients. The patients spend more time on waiting lines to be served. This makes patients feel the services in the facility is dissatisfactory. To reduce the congestion on urban healthcare facilities, more facilities are required so as to reduce time spent waiting to be attended by the physician. Healthcare facilities in urban areas is where mostly medical students are attached to for practical learning. Since the students are attached in every section and more time required for students to learn the practical concepts, the speed at which patients are served is slowed down leading to patients regarding the services as poor. To address this challenge, more facilities are required in urban areas. Arrangement can also be made to send medical students to rural facilities. This will not only achieve for fair distribution of students for efficient learning but also making patients to reduce time spend waiting to be served by the physician. There exist a perception among people that healthcare facilities found in urban areas are well equipped and have specialized physicians and therefore services offered are of high quality. This notion drives rural patients to seek services at urban areas without referrals leading to further straining of the limited resources at urban healthcare facilities. To address this perennial challenge, the government should equip local centers with appropriate equipment and physicians. This way the population travelling to urban areas to seek high quality healthcare facilities will be reduced since same services will be offered at rural facility. Accessing quality and timely healthcare services will lead to patient satisfaction and a health nation (Peck, 2011). References Cleary, D. and Edgman, S. (1997). Healthcare Quality. Incorporating Consumer Perspective. JAMA, 278, 1608-1612. Creel, L., Sass, J. and Yinger, N. (2002). Client-centered quality: clients’ perspectives and barriers to receiving care. New Perspectives on Quality of Care, 13(5), 385-390. Nazarko, L. (2007). Bathing Patients with care and dignity. British Journal of Health Care Assistants, 1(2), 73-76. Peck, B. M. (2011). Age related difference in doctor patient interaction and patient satisfaction. Curr Gerontal Geriatr Res, 137, 492-501. Woodard, M., Susan, M., Havercamp, PhD., Kira, K. and Elizabeth, A. (2012). An innovative clerkship module focused on patients. Acad Med. Journal, 87(4):537-542.